Our success over the past 11 years has been based on our ability to consistently provide quality sales and service that keeps our customers satisfied and their repeat business.
Even though we mostly support our wholesale partners, don't be discouraged in giving us a call if you need advice or are seeking a part or component. Our records statistically demonstrate that more than 90% of our enquiries result in orders of parts we have off the shelf.
Specialized Parts and Equipment is growing and soon to open a new branch in Perth, Western Australia, planned to be operational in the first qtr of 2018
What We Do
With our overseas partners we assist in the development and testing of new models of quality aftermarket replacement parts and components to suit Komatsu construction equipment. Our mission is to maintain supply of new products as market demand for reliable OEM replacement parts dictates.
We are the exclusive global importers of SRP™ brand, aftermarket parts and components such as:
- Track adjusters
- Final drives
- Hydraulic pumps
- Swing machinery
- Radiators and oil coolers
- Cab, doors, glass and covers
- Engine hoods
- H Links and dog-bones
- Electronic monitors
Our other trusted supplier and partner for quality aftermarket products is ETP who are based in Italy and provides us;
- Engine rebuild kits
- Seals kits
- Turbo chargers
- Water pumps.
Meet the Team
The Specialized Parts Team are our frontline for service support and customer relations. Their mission is to personally engage with our customers and apply their broad parts knowledge to assist in finding what is needed. When you call us for a solution regarding either a part or simply advice for your model machine, our team won't disappoint. We want to help grow your business and keep you coming back.
Senior Parts Sales Tech
My sales philosophy is that customer support with an attentive ear is king for repeat business. Better to give free advice than sell them a part that might not be the solution. They never forget you for that.
Worked for many years with Komatsu dealers where I gained my experience and familiarity of the equipment.
I have been with SPE for 8 years and have been part of the business's success. I still strive on a daily basis to better serve our customers.
Sales and Logistics Tech
My 20-year career has gained me vast experience in logistics, with a focus on operations, inventory management, distribution systems and quality control.
I am a vet and served overseas for seven years as a heavy equipment and transport operator, with postings in Korea and the Philippines before returning home to Mississippi.
My expertise here with SPE is in part sales and logistics and I am pleased to be a key member of our dedicated team.
Part Sales Tech
I graduated from the University of N. Alabama and for the past 17 years have been in the heavy equipment business gaining experience in all aspects of the industry including, sales, service and purchasing.
The variety of roles equipped me with strong product knowledge and appreciation of good public relations.
I am fortunate to work with a great team of folks, who like me, thrive on providing the right part at the right price and keep our customers satisfied and their repeat business.
Sourcing "hard to find" is our business, so.....
next time you need an urgent part or component, or even just some advice, don't hesitate, give us a call on a our toll free number.